Catalyst88

Privacy Policy

Last updated: October 17, 2026

Catalyst88, LLC, a Wyoming limited liability company ("Catalyst88," "we," "us," or "our"), operates the website at catalyst88.com, the Catalyst88 web applications, and any mobile apps we may offer when available (collectively, the "Services"). Our mailing address is 6001 W Parmer Lane, Suite 370-128, Austin, TX 78727. This Privacy Policy explains what personal information we collect across the Services, how we use it, with whom we share it, and the rights you have over it. By using any part of the Services you agree to the practices described below.

1. Scope

This policy applies to:

  • The marketing website — catalyst88.com and its pages.
  • The Catalyst88 web applications — including Founder OS at catalyst88.com/app and the Community at catalyst88.com/community, and any mobile apps we may offer when available (the "App"). The legacy community at go.catalyst88.com remains in use during the transition.
  • Email communications — sign-in links, digests, program messages, and marketing sent by Catalyst88 through HighLevel.

2. Information We Collect

2.1 Information you provide directly

  • Account registration — name, email address, and profile details you choose to add. Sign-in is an email magic link. We do not use passwords, and we do not collect or store a password.
  • Workspace and business information — company and financial plans, forecasts, and other materials you put into a Founder OS workspace, including content shared with team seats on that workspace.
  • Rooms — content, recordings, and captions from Decision Rooms and Founder Rooms when those features are used.
  • AI features — prompts and workspace context you submit to the AI Advisor and related tools.
  • Program applications and purchases — information you submit when you apply for or buy an Offering, including business details you choose to share. Offerings are the memberships, software, community access, courses, and other programs described at checkout.
  • Payment information — billing details processed by Stripe. We do not store full card numbers. Stripe handles payment data under its own Privacy Policy. We receive subscription status and billing events so we can manage access.
  • User-generated content — posts, replies, comments, direct messages, files, images, and other content you submit in community forums, channels, or messages.
  • Contact and inquiry forms — name, email, company, and message content submitted through website forms.
  • Field card downloads — the email address you submit to unlock founder field-card PDFs. We store it in HighLevel (Parsimony Automate) so we can send the operator notes you requested.
  • Support communications — messages you send to our team, including attachments.
  • Survey and feedback responses — optional responses to surveys or program feedback forms.

2.2 Information collected automatically

On the web Services we collect:

  • Website and app usage — pages visited, referring URL, browser type, and device type, collected with Cloudflare Web Analytics (cookie-free, no cross-site tracking).
  • Log data — IP address, access timestamps, and HTTP request details in server logs, used for security and debugging.

If you use our mobile apps when available, we may also collect:

  • Device identifiers — device type, operating system version, a device identifier, and app version, used to provide the app and diagnose technical issues.
  • Push notification tokens — a device token from Apple or Google, only if you grant notification permission, used solely to deliver notifications you opted into.
  • Crash reports — crash logs generated when the app encounters an error, used to improve stability.

2.3 Information from third parties

  • Sign-in with Apple or Google — if we offer it, for example in our mobile apps when available, and you use it, we receive the name and email address that provider shares with us.
  • Payment processor — Stripe shares subscription status and billing events (for example, payment succeeded or subscription cancelled) so we can manage your access.

3. How We Use Your Information

  • Create and manage your account, workspace seats, and program membership.
  • Deliver community features, rooms, messages, and resource libraries.
  • Send email through HighLevel, including sign-in links, receipts, digests, and Decision Room mail, and marketing email where you have opted in.
  • If you use our mobile apps when available and have granted notification permission, send push notifications for community activity.
  • Process purchases, manage subscriptions, and issue receipts. Fees are non-refundable, and cancellation takes effect at the end of the current billing term, as described in our Terms of Service.
  • Run AI features by sending the prompts and workspace context you submit to OpenAI for processing.
  • Moderate community content to enforce our community guidelines.
  • Improve the Services, diagnose problems, and understand which features are used.
  • Prevent fraud, abuse, and security threats.
  • Comply with legal obligations and enforce our Terms of Service.

4. Legal Basis for Processing (EEA / UK visitors)

  • Contract — to fulfil a purchase or service agreement with you, including operating your account.
  • Legitimate interests — to improve our services, keep the community safe, and communicate about relevant offerings.
  • Consent — for marketing emails and, if you use our mobile apps when available, push notifications. You may withdraw consent by unsubscribing or by changing device notification settings.
  • Legal obligation — where required by applicable law.

5. Sharing of Information

We do not sell your personal information. We share it with service providers only as needed to operate the Services:

  • Stripe — payment processing and subscription management.
  • Supabase — authentication and the database that stores account and community data.
  • Cloudflare — hosting and CDN, R2 storage, Stream video, and cookie-free Web Analytics.
  • HighLevel (Parsimony Automate) — CRM and email, including sign-in links, digests, Decision Room mail, form and quiz submissions, and field-card emails.
  • OpenAI — AI features. Prompts and workspace context you submit, which may include company financial plans, are sent to OpenAI for processing.
  • Daily — live video rooms, which may include recordings and captions.
  • Push notification providers — if you use our mobile apps when available and enable notifications, Apple or Google receives your device token solely to deliver those notifications.
  • Other community members — content you post in the community is visible to other members. Direct messages are visible only to the people you send them to.
  • Embedded third-party video players — when members share a video, the player may receive your IP address and set its own cookies if you play it.
  • Legal or regulatory authorities — when required by law, court order, or to protect the rights, property, or safety of Catalyst88 or others.

These providers process information under their own standard terms so they can perform the services above. We do not claim a separate signed data-processing agreement beyond those standard terms.

6. Push notifications and email

Email is sent through HighLevel. You can opt out of marketing email with the unsubscribe link or by emailing support@catalyst88.com. Transactional email, such as sign-in links and receipts, continues while you have an account.

If you use our mobile apps when available, the app may ask permission to send push notifications. You can change that permission in your device settings. Turning notifications off does not affect your access to the Services.

7. Cookies and similar technologies

The marketing website uses Cloudflare Web Analytics, a cookie-free beacon that reports aggregate page views. The website does not use advertising cookies or third-party advertising pixels. Signed-in web applications store a session in your browser so you stay signed in. Daily and HighLevel frames, and embedded third-party video players when members share them, may set cookies when you use those frames or play a video.

8. Payments

Purchases on the website are processed by Stripe. We receive confirmation of purchase status and do not receive your full card number from Stripe. All fees are non-refundable. Cancellation takes effect at the end of the current billing term. If you buy through a mobile app when available, Apple or Google processes that payment under the store's terms, and we receive purchase status only.

9. Data retention and deletion

  • Open accounts — account and workspace information is kept while your account is open.
  • Deletion requests — you can ask us to delete your account by emailing privacy@catalyst88.com. There is no self-serve delete tool. When we delete your account, we remove your login and personal profile. Posts and comments you shared in the community stay part of the community and are shown under the byline "Deleted user".
  • Purchase records — kept as needed for tax and accounting, including records Stripe holds.
  • Contact form submissions — kept so we can respond and manage the enquiry.
  • Logs and analytics — kept in aggregated or log form for security and operations.

10. Security

We use TLS encryption in transit. Our hosting providers encrypt data at rest. We do not use passwords, so we do not store password hashes. No safeguard is perfect. We will notify affected users of a confirmed breach as required by law.

11. Your rights

Depending on your location you may have the right to access, correct, delete, or export your personal information, or to object to or restrict certain processing.

To access, correct, export, or delete your personal information, email privacy@catalyst88.com from the address on your account. We will verify the request and respond within the time the law requires. If we delete your account, your login and personal profile are removed, and community posts and comments stay up under the byline "Deleted user", as described in Section 9.

EEA and UK residents may also lodge a complaint with their local data protection authority.

12. Children's privacy

The Services are intended for adults aged 18 and over and are not directed at children under 13 (or 16 in the EEA). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, email privacy@catalyst88.com and we will delete it.

13. International transfers

Catalyst88 is based in the United States. If you are located outside the US, your information may be transferred to and processed in the United States and in other countries where our service providers operate.

14. Links to third-party sites

The Services contain links to external websites and apps (including SymoGlobal, Parsimony, Awesomers, and MyMentorSteve). We are not responsible for the privacy practices of those services. Review their policies before you use them.

15. Changes to this policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page with a new "Last updated" date. For material changes, we will notify you by email and post a notice on the site. Continued use of the Services after a change constitutes acceptance of the revised policy.

16. Contact us

Questions or requests regarding this Privacy Policy should be directed to:

Catalyst88, LLC, a Wyoming limited liability company
6001 W Parmer Lane, Suite 370-128, Austin, TX 78727
support@catalyst88.com
legal@catalyst88.com
privacy@catalyst88.com